Question 1

What documents do I need to renew my vehicle insurance?

Accepted Answer

Just your vehicle's RC number and a copy of your previous policy. KYC documents may be required for high-value policies.

Question 2

How is the premium calculated?

Accepted Answer

Premium depends on your vehicle's IDV (Insured Declared Value), age, model, location, claim history (NCB), and chosen add-ons like zero depreciation or engine protect.

Question 3

What is No Claim Bonus (NCB)?

Accepted Answer

NCB is a discount of up to 50% on your own-damage premium for every claim-free year. It transfers when you switch insurers, but not when you switch vehicles.

Question 4

Should I buy comprehensive or third-party insurance?

Accepted Answer

Third-party is mandatory by law but only covers damage to others. Comprehensive covers your vehicle too — recommended for any vehicle less than 10 years old.

Question 5

How quickly can I get my policy?

Accepted Answer

Most policies are issued in 10–15 minutes. The soft copy is delivered on WhatsApp and email immediately after payment.

Question 6

Do you help with claims?

Accepted Answer

Yes. We assist with claim intimation, paperwork, surveyor coordination, garage choice and settlement follow-up — at no extra cost.

Question 7

Can I insure multiple vehicles together?

Accepted Answer

Yes — our fleet insurance covers 5 or more vehicles under one policy with consolidated renewal and bulk discount.

Question 8

Is my premium paid to 247 Insurance Agency?

Accepted Answer

No. All premiums are paid directly to the IRDAI-licensed insurer via secure UPI, card or netbanking. We never hold customer premiums.

Question 9

What if my policy has already lapsed?

Accepted Answer

Renew immediately — your vehicle may need an inspection if the gap is more than 90 days, and you'll lose accumulated NCB. We'll guide you through the process.

Question 10

Do you cover commercial vehicles outside Maharashtra?

Accepted Answer

Yes. We assist commercial vehicle owners across India and arrange policies that match your permit and operating region.

Questions, answered honestly.